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| S. Kumar |
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| This is in regard to the service I received from one of your customer care executives. I would like to take this opportunity to congratulate your company on providing the best customer service a person can get. She was polite and patient. She assisted me in booking my tickets and also regularly followed up with me with regard to my hotel query. Her prompt service and extremely pleasant nature has made my interaction with your organisation a memorable one. I wish her all the very best in life. May God bless her and your organisation. Wishing you a great year ahead. |
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| Avinash, Bangalore |
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I would specially like to thank your executive who has really helped in resolving my queries. She has gone that extra mile to help me out when I had problems related to booking of my air tickets. She had kept her word and I can assure that your organization will touch good heights when you have employees like her. I wish her all the best in her career.
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| Shriram |
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| I just made my first booking on your website yesterday and was very impressed with the prompt service. Keep up the good work! |
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| Karan Tandon, Gurgaon |
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| Please treat this mail as an honest feedback of my experience while taking a honeymoon package. I am Asst. Manager with Satyam Computer Services Ltd and got married on 28th Nov 2005.
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| Being in Software industry, I was longing to have a relaxing and exciting break from work. I also had a fixed budget, slightly flexible as per the package on offer. After enquiring umpteen numbers of BIG and small travel agents/ tour operators, I decided to trust your organization for this.
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| This was when I got lucky to have your employee as my agent. After patiently understanding my requirements exactly, she offered me to take Mauritius as my honeymoon destination. She also tempted me about this package and I trusted her to flex my budget by more than 20 per cent. I am generally very careful and this was the first time I was paid extra for a thing that was yet to be experienced/seen. |
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| I am back from my honeymoon and am delighted with the experience I had there and by choosing you as my travel organizer. Thank you MakeMyTrip as I feel you are the most professional people around. |
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| Ratri B, New Delhi |
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| Your customer care executive, I think, is very talented and was very polite with me whenever I called her and had a chat with her. You should be thankful to her for working in your company. |
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| Vibhore Arora, New Delhi |
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| This is to let you know that I'm really impressed with the work you guys are doing. I'm following your website since quite some time now and 95% of the times rates on your web-site are the lowest. Airline rates are even lower than on their own web-site. There is some really good stuff which is happening at your end. All the very best to you. |
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Debankur Bandyopadhyay, Kolkata |
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| This is an amazing experience to have my tickets and other travel needs fulfilled through your exceptional professional service which comes, along with your vast global experience in the same, at the comfort of my home and at the click(s) of the mouse button of my laptop.
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| This is definitely a much, much better option for me than to call up my travel agent and get the same done. Above all, I can do it at any time I feel comfortable without bothering that my travel agent will be off duty.
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| I wish you all the very best and am sure you will gain a great amount of success and popularity amongst many like me? |
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| Sachin Joshi |
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| I received my tickets within 48 hours! Simply great I am pretty impressed. For the last three and a half years I have been in Europe, and was not aware of such a COOL service in India. A friend suggested that I book my flights with you, and I did it. Hope you continue such a reliable service in future.
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| Sankha Datta |
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| I would like to take this opportunity to thank the entire team of MakeMyTrip on really making my trip easy! I am pleased and would like to appreciate the wonderful service offered by you. I really look forward to deal with you in future. |
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| It would be unfair if I forget to mention about the executive who was so patient and articulate in addressing the problems I had in my dealing which was a bit complicated. She made the entire process smooth and sailing. |
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| Thanks a lot for her endeavour. I wish all the best to the entire MakeMyTrip team and a bright and successful future ahead. |
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| Kapil Shukla |
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| I am a customer of MakeMyTrip.com for quite some time now. I would like to thank the MakeMyTrip team for providing great support. Especially I would like to mention the executive for providing an excellent support and arranging for a PTA ticket for the critical booking and being a great help. |
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Usha Juman
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| I just wanted to let you know that we had a very enjoyable vacation in Mumbai at the Taj Palace hotel. They actually ended up upgrading us from the Tower room to the Heritage wing at no extra cost for the last 2 nights... and also did not charge us for an extra bed for our daughter. Thank you for arranging the booking for us, and we will be happy to book with you again in the future...Thanks again.
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| Subhadip Duttagupta, Bangalore |
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I had a word with one of your executives and the way she resolved my query and helped me with the online booking was really helpful. Thanks a lot and I do hope that this message reaches your manager so that you can get a raise.
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| Sanjeet Singh |
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| I would like to put in my words of appreciation about the way you all work. I ordered for tickets at 2330 hrs on 23rd Jan and had the tickets at the mailing address in Chandigarh in the morning / noon of 25th. Really brilliant and trust me that you have found a good advertiser for you in me... Thanks and all the best. |
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| Kartik Shetty, Houston, TX |
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| Recently I booked a ticket through your portal. Your executive has been very helpful and completed all the transactions without any problem and communicated all the info with proper e-mail notifications. I appreciate his help and am looking forward to working with him again. Thanks. |
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| Manik Karol |
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| I had booked air tickets on Monday the 9th Jan for departure on Thursday 12th Jan. I had placed a request for urgent dispatching of my tickets as I had planned to leave on Wednesday. I truly appreciate the professionalism of your team especially the executive who confirmed me urgent dispatch on the phone within an hour of my request. As a result I received my tickets by 10th Jan evening. I couldn't have asked for anything more. I am more than happy with my decision to book the tickets through MakeMyTrip.com. And such levels of professionalism and dedication would ensure that every time I need to book air tickets, MakeMyTrip.com would be the preferred (and the only) choice. Thanks again to your team! |
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