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| What does it take to be part of the largest online travel company in India? Initiative, innovation, passion and commitment. MakeMyTrip.com is more than just a travel company; it is the country's fastest growing travel company. |
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| The MakeMyTrip team is not just revolutionizing the way you travel; it's initiating a new way of working too. Being part of this organization means working with brilliant minds, undergoing a variety of training programs, taking home the best salary packages in the industry and having access to special facilities including meals and door-to-door pick and drop off services. |
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| We are a group of highly motivated, enthusiastic individuals that work hard together to get what we want. We set demanding targets for ourselves and usually surpass them. While we take our business seriously, we also know how to enjoy ourselves in the process. A sneak peek – samosa and bread pakora parties, cake smearing birthday bashes, luxury holidays to Goa and Rajasthan and lots of team-building weekend getaways. |
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| At MakeMyTrip, we're looking for like-minded individuals to join and help us make things happen and get us closer to becoming the world's best travel company. So go ahead, challenge yourself. If you're dedicated and are looking for an opportunity to learn and grow in a stimulating environment, then we'd like to hear from you. |
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| If you'd like to know more about MakeMyTrip, click here. |
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| Assistant Manager – Group Desk (MICE_Pune) |
Code : Web/MICE/Pune |
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| Experience - 3 - 5 years |
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| Job Profile : |
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The candidate would be responsible for corporate sales of MICE*. |
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Generating leads, to build and manage key accounts, capable of meeting and facilitating management meetings. |
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| Desired Profile: |
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The candidates should have the experience of corporate sales of MICE / Group
Desk. |
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Incumbent should have good knowledge of travel industry, strong interpersonal, networking & negotiation skills would be necessary. |
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Should be willing to travel. Should have the experience of sales of MICE products. |
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Should have good communication skills. |
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Should have a valid passport. |
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| Location - Pune |
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| No. of Positions - 1 |
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| *MICE: (Meetings, Incentives, Conferences & Events) |
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| Senior Executive - UI & Design (HTML/XMHTL) |
Code : Web/UI&D/HTML |
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| Experience - 4 - 5 years |
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| Job Description : |
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Create design prototypes, including graphic design, site navigation, and layout of content, for the main web site and for various sections of MMT website. |
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Ensure that the layout of the content is accessible and logical; recommend improvements if necessary. |
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Create visual concepts that match the content and the image wanted by the clients but that fit in the schools global image; ensure that sites are easy to navigate. |
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Build websites using technologies that conform to international standards and make sure that they are universally accessible. |
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| Desired Profile: |
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Four years of experience in web design, of which a minimum of one year producing table-less, XHTML, standards-compliant cross browser and a minimum of one year experience with DOM scripting and Movable Type. |
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Advanced knowledge of XHTML, CSS, and of digital imaging and illustration with Adobe Photoshop. |
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Knowledge of JavaScript, CSS, dynamic HTML. |
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Knowledge and demonstrated experience with cross-browser and cross-platform issues (IE, Firefox, Safari, etc.) |
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Attention to detail, customer-service orientation, and creativity in problem-solving. |
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Superior knowledge of current web-design trends and techniques, a strong online portfolio displaying user-centered design, and experience |
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| Location - Gurgaon |
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| No. of Positions - 2 |
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| Senior Executive - UI & Design (Creative Designer) |
Code : Web/UI&D/Creative |
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| Experience - 3 - 4 years |
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| Job Description : |
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To design Web sites and ensure that they are visually effective and easy to access. |
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| Desired Profile: |
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BFA/MFA from a reputed institute. |
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Highly creative (understanding of current web trends and industry demands Web2.0) |
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Ability to transform thoughts into creative's (web layouts). |
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Excellent command over Photoshop and Illustrator. |
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Superior knowledge of current web-design trends and techniques, a strong online portfolio displaying user-centered design, and experience. |
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| Location - Gurgaon |
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| No. of Positions - 2 |
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| Executive/Senior Executive - Sales(Outbound Tours) - Gurgaon |
Code : Web/OBT/GGN |
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| Experience - 1-2 years |
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| Job Description : |
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The incumbent will be responsible for selling of outbound packages |
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Designing itinerary, costing, booking hotels. |
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Handling customers for international holiday packages, follow ups with customers and clients. |
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Will be responsible for aggressive selling of outbound holiday packages. |
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| Desired Profile: |
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Good knowledge of destinations, agents & hotels |
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Hands on experience on Amadeus |
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Client handling skills, itinerary making & costing, selling of packages |
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Should be aware of systems like GTA, Tourico, Travco, DOTW (may not be an expert) |
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Exposure in retail travel agencies. Should be a hard core seller. |
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| Location - Gurgaon |
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| No. of positions - 4 |
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| Database Administrator |
Code : WEB/DBA/GGN |
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| Experience - 4 - 6 yrs |
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| Job Description : |
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Administration and maintenance of SQL 2005 Database |
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Monitoring performance of database to provide optimized results |
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Fine tuning of SQL queries and use of stored procedures against queries |
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Manage Backup and Recovery process of the databases |
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Database Security and integrity monitoring |
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Work closely with the developers for optimized queries |
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| Desired Profile: |
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4-6 yrs in managing and administering large databases |
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Experience of working on SQL 2008 will be of added advantage |
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Knowledge of SQL-REPORT writing will be of added advantage |
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| Location - Gurgaon |
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| No. of positions - 2 |
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| Executive - Sales(Domestic Tours) - Ludhiana |
Code : Web/DOM/LDH |
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| Experience - 1 - 2 years |
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| Job Description : |
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The incumbent will be responsible for counter sales of domestic packages. |
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Designing itineraries, costing, hotel booking etc. |
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Handling customers for domestic holiday packages, follow ups with customers and clients. |
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Will be responsible for aggressive selling of domestic holiday packages. |
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| Desired Profile: |
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Must possess knowledge of different domestic destinations. |
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Should have knowledge of designing domestic itineraries / costing / vacation packages. |
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Excellent selling skills and communication skills. |
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Must be aggressive and have a high energy level. |
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| Location - Ludhiana |
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| No. of positions - 2 |
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| Executive / Senior Executive ? Sales (Outbound Tours) - Ahmedabad |
Code : Web/OBT/AHD |
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| Experience - 1 to 3 yrs experience (relevant experience) |
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| Job Description : |
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Responsible for selling of outbound packages. Designing itinerary, costing, booking hotels. Handling customers for international holiday packages, follow ups with customers and clients. Also responsible for aggressive selling of outbound holiday packages. |
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| Desired Profile: |
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Good knowledge of destinations, agents & hotels. Should be selling Holiday plus products (Series Departures). Hands on experience on Amadeus. Client handling skills, itinerary making & costing, selling of packages. Aware of systems like GTA, Tourico, Travco, DOTW . Exposure in retail travel agencies. A hard core seller. |
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| Location - Ahmedabad |
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| No. of positions - 1 |
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| Senior Executive - Operations |
Code : WEB/FRN/AHD |
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| Experience - 3 - 5 years |
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| Job Description : |
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Coordinating between Franchise staff and HO for various purposes including DOM & OBT files. |
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Handling NAVISION issues, On time commission payment. |
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The candidates will be required to resolve queries of customers regarding cancellation of bookings on flights, making refunds, transfers etc. Handling Reservations on Amadeus/ Abacus/ Worldspan. Follow up with the customers. |
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Impart training to Franchise staff. |
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| Desired Profile: |
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Good exposure to both OBT and Domestic (Sales and Operations). |
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Should have leadership skills and good communication. |
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| Location - Ahmedabad |
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| No. of positions - 1 |
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| Assistant Manager - Corporate Sales (Outbound Tours) |
Code : Web/GD/GGN |
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| Experience - 2 - 3 yrs of relevant corporate sales experience |
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| Job Description : |
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Selling of outbound tours at corporate level |
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Tapping / mapping new accounts |
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Should have some knowledge of operations too |
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| Desired Profile: |
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Should be a graduate, preferably holding some diploma in Tourism / MBA |
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Good rapport with outbound suppliers |
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Must be well versed with international destinations |
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Should be smart with good communication skills |
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Must have sound product knowledge |
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Must be able to take decision |
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| Location - Gurgaon |
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| No. of positions - 2 |
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| Market Manager - Kuala Lumpur |
Code : web/BD/KUL |
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| Experience: 5 - 7 years |
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| Job Description: |
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Identify key markets and the types of hotel products that would compliment Make MY Trip's current product offerings and revenue growth. |
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Grow net revenue in the market by producing business plans to achieve revenue goals, ensuring inventory levels exceed demand throughout the market, ensuring rate competitiveness, maintaining running inventory and rates for more than a quarter, following up on all expiring contracts, analyzing weekly reports, negotiating and securing market deals and merchandising all deals on Make MY Trip sites. |
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Maintain key accounts (e.g. Hotel Chains, Hotel Management Companies etc.) by conducting weekly competitive analysis for key markets, report findings and make adjustments; monitor, evaluate and report on individual accounts and markets progress toward weekly, monthly and annual targets, take advantage of merchandising/advertising opportunities, identify opportunities for growth, initiate annual contract renewal process for larger accounts. |
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Conduct presentations and represent Make MY Trip at destinations tourism sponsored events, marketing partner sponsored events and industry related events. |
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Identify competitors in each destination and gain an understanding of their volume into the market, advertising methods, origination of customers, core product, pricing techniques, competitive advantages and disadvantages, and technology capabilities both from consumer and suppliers points of view. |
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| Desired Profile: |
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Minimum of 3 - 5 years in Business Development / contracting role for hotels |
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Preferably holding a Masters degree in Hotel Management / Management |
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Strong knowledge of travel distribution and pricing |
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Must have good contacts with hotels in and around Kuala Lumpur |
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Should be able to work independently and eventually lead a team of 2 to 3 sales/ops people |
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Deep understanding of online travel experience |
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Experience with day-to-day management of business operations |
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Strong interpersonal and communication skills |
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Strong statistical and analytical skills |
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Strong understanding of sales and service strategies, including a working knowledge of account and inventory / revenue management |
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Local resident will be a plus or else the incumbent needs work authorization for the local market |
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| Location: Kuala Lumpur |
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| No. of positions: 1 |
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| Market Manager - Singapore |
Code : web/BD/SIN |
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| Experience: 5 - 7 years |
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| Job Description : |
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Identify key markets and the types of hotel products that would compliment Make MY Trip's current product offerings and revenue growth. |
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Grow net revenue in the market by producing business plans to achieve revenue goals, ensuring inventory levels exceed demand throughout the market, ensuring rate competitiveness, maintaining running inventory and rates for more than a quarter, following up on all expiring contracts, analyzing weekly reports, negotiating and securing market deals and merchandising all deals on Make MY Trip sites. |
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Maintain key accounts (e.g. Hotel Chains, Hotel Management Companies etc.) by conducting weekly competitive analysis for key markets, report findings and make adjustments; monitor, evaluate and report on individual accounts and markets progress toward weekly, monthly and annual targets, take advantage of merchandising/advertising opportunities, identify opportunities for growth, initiate annual contract renewal process for larger accounts. |
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Conduct presentations and represent Make MY Trip at destinations tourism sponsored events, marketing partner sponsored events and industry related events. |
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Identify competitors in each destination and gain an understanding of their volume into the market, advertising methods, origination of customers, core product, pricing techniques, competitive advantages and disadvantages, and technology capabilities both from consumer and suppliers points of view . |
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| Desired Profile: |
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Minimum of 3- 5 years in Business Development / contracting role for hotels |
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Preferably holding a Masters degree in Hotel Management / Management |
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Strong knowledge of travel distribution and pricing |
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Must have good contacts with hotels in Singapore |
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Should be able to work independently and eventually lead a team of 2 to 3 sales/ops people |
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Deep understanding of online travel experience |
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Experience with day-to-day management of business operations |
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Strong interpersonal and communication skills |
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Strong statistical and analytical skills |
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Strong understanding of sales and service strategies, including a working knowledge of account and inventory/revenue management |
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Local resident will be a plus or else the incumbent needs work authorization for the local market |
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| Location: Singapore |
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| No. of positions: 1 |
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| Executive / Senior Executive - Sales (Outbound Tours) - Chennai |
Code : Web/OBT/Chn |
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| Experience: 2 - 4 yrs experience (relevant experience) |
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| Job Description : |
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The incumbent will be responsible for selling of outbound packages. |
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Designing itinerary, costing, booking hotels. |
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Handling customers for international holiday packages, follow ups with customers and clients. |
| |
Will be responsible for aggressive selling of outbound holiday packages. |
|
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| Desired Profile: |
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Good knowledge of destinations, agents & hotels. |
| |
Hands on experience on Amadeus. |
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Client handling skills, itinerary making & costing, selling of packages. |
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Should be aware of systems like GTA, Tourico, Travco, DOTW (may not be an expert). |
| |
Exposure in retail travel agencies. Should be a hard core seller. |
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| Location: Chennai |
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| No. of positions: 2 |
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| Executive / Senior Executive - Corporate Sales MICE (Chennai) |
Code : Web/MICE/Chn |
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| Experience: 2 - 3 yrs experience (relevant experience) |
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| Job Profile : |
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The candidate would be responsible for corporate sales of MICE* |
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Generating leads, to build and manage key accounts, capable of meeting and facilitating management meetings. |
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| Desired Profile: |
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The candidates should have the experience of corporate sales of MICE / Group Tours. |
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Incumbent should have good knowledge of travel industry, strong interpersonal, networking & negotiation skills would be necessary. |
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Should be willing to travel. Should have the experience of sales of MICE products. |
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Should have good communication skills. |
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Should have a valid passport. |
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| Location: Chennai |
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| No. of positions: 1 |
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| *MICE: (Meetings, Incentives, Conferences & Events) |
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| AVP - Marketing & Alliances |
Code : Web/Mktg/GGN |
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| Experience: 10 - 12 yrs |
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| Job Description: |
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The incumbent will own the strategy development as well as execution of comprehensive online marketing campaigns. This is a highly autonomous role, leading a large passionate team of online marketing professionals. |
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A proven track record and depth / width of experience in Paid Search, SEO, Analytics, Display & emerging social media is a must, to build campaigns that increase brand awareness as well as deliver business growth objectives. |
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The mandate includes an ambitious drive for both, sharply targeted, highly RoI oriented performance marketing campaigns as well as edgy and differentiated brand building campaigns. |
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The role reports into the CMO, where apart from managing the online marketing function, the position also plays a critical role in business strategy development & contributes to business in many cross functional forums. |
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| Desired Profile: |
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Minimum of 10 years experience in Interactive Marketing or Media. |
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Functional knowledge of web site management. |
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Excellent verbal and written communication skills. |
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Ability to support marketing, sales and communication goals for various lines of business. |
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Experience in translating business requirements into effective, powerful and measurable marketing campaigns. |
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An appreciation for identifying key drivers and analyzing the big picture are necessary skills to immediately controlling project plans, identifying trends in analytics and unearthing new opportunities for increased ROI. |
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Understanding of consumer marketing to determine and refine short - and long - term marketing strategies. |
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Experience in managing large online marketing campaigns where innovation flourishes. |
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Experience in successful execution of big budgets is a critical success factor. |
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Expertise in hiring, training, and developing a marketing team. |
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| Location: Gurgaon |
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| No. of positions: 1 |
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| Assistant Manager / Deputy Manager - Products |
Code : Web/Prod./GGN |
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| Experience: 2 - 5 years |
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| Job Profile: |
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Collaborate with product manager and engineering to conceptualize and develop a deep understanding of customers, identify gaps in core product functionality, and help build the right set of features and then track adoption |
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Gather detailed functional requirements, identify feature details and document them (PRD: product requirement document) to support rapid development (specifications, schedules, etc.) and effectively manage trade-offs between cost/schedule versus customer benefit. |
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Ensure PRDs, flow diagrams and wireframes are properly translated to the live site and drive problem resolution once the new feature has gone live. |
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Engage in strategic creative direction to describe copy and visual design strategy for product and marketing communication. |
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Define and conduct market research to gain knowledge about user behavior and competition. Gather information and data from multiple sources (consumer research, partners, vendors, competitive analysis), develop insights, and translate findings into action. |
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Provide analytics based insights to improve marketing teams capability to calculate return on marketing investments and optimize marketing spend. |
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Working with support teams to manage operational issues such as legal compliance, fulfillment, managing relationships with external partners and champion customer satisfaction by working with customer support to oversee customer grievance resolution and trouble shooting in case of escalations. |
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| Desired Profile: |
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Techno-business background (education or work experience) with 2-5 years work experience. |
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Bachelors in IT/CS/Engineering or a degree in Business /Eco/Stats is desirable. BA/B Sc/ B Coms from top institutes are also encouraged to apply. Masters in business administration from a premier institute. |
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Work experience in a startup environment would be great advantage |
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A high level of interest and passion for consumer internet world will be a necessary criterion. Collaboration, passion and user advocacy are a must! |
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Demonstrate competence in user-centered design methods, systematically gathering data, interpreting the results, identify product opportunities, pain-points and creatively solving product & process challenges. |
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Ability or experience in writing business requirements, functional specifications, performing systems analysis and other functions in a way that enables data-driven improvisation iterations. |
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Be able to work with cross-functional teams, interface with various support function teams such as technology, marketing, sales, customer support, legal and accounting. |
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Distinctive problem solving and Quantitative analytical abilities. Would rather use Excel than Word. |
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Strong attention to detail and pride in thorough and structured thought process. |
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Rapid learner who thrives in a fast-paced unstructured environment with dynamic changing priorities. Willingness and comfort in acting on incomplete knowledge. |
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Well-organized, ability to juggle multiple responsibilities, stretch resources and compresses time. |
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Solid interpersonal, written and oral communication skills. |
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Should be very curious, specifically about how users think, how products work and latest developments in design, usability and technology. |
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| Location: Gurgaon |
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| No. of positions: 4 |
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| Executive / Senior Executive - Regional Marketing (Bangalore) |
Code : Web/Mktg/Blr |
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| Experience: 2 - 3 years |
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| Job Description: |
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Develop alliances with regional media companies, trade chambers, clubs |
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Plan and execute marketing co-promotion with local / national retailers present in the region |
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Plan and execute events and activation program in residential as well as commercial areas |
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Develop merchandise and POP for local office and affiliates |
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Plan activities in nearby cities to build traction for local office |
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Execute local marketing activities in accordance with national marketing plan |
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| Desired Profile: |
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Graduate / post graduate in marketing management |
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Experience in event management or worked in marketing / brand team of a reputed organization |
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Past experience of working in the region will help |
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Experience of handling events could be an added advantage |
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| Location: Bangalore |
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| No. of positions: 2 |
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| Executive / Senior Executive - Sales (Outbound Tours), Mumbai |
Code : MMT/OBT/MUM |
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| Experience: 2 - 4 years experience (relevant experience) |
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| Job Description: |
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The incumbent will be responsible for selling of outbound packages. |
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Designing itinerary, costing, booking hotels. |
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Handling customers for international holiday packages, follow ups with customers and clients. |
| |
Will be responsible for aggressive selling of outbound holiday packages. |
|
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| Desired Profile: |
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Good knowledge of destinations, agents & hotels. |
| |
Hands on experience on Amadeus. |
| |
Client handling skills, itinerary making & costing, selling of packages. |
| |
Should be aware of systems like GTA, Tourico, Travco, DOTW (may not be an expert). |
| |
Exposure in retail travel agencies. Should be a hard core seller. |
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| Location: Mumbai |
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| No. of positions: 1 |
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| Branch Head - Rajkot (Assistant Manager level) |
Code : WEB/RJK/BH |
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| Experience: 5-8 years with minimum 2 - 3 years in managerial role |
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| Job Description: |
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Responsible for branch targets, staff welfare & training. |
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Able to make projections for special events / festival periods. |
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Interact with HO and other offices. Capable of preparing MIS reports. |
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| Desired Profile: |
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Travel industry background with knowledge of outbound holidays and domestic holidays. |
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Should be known in the local market amongst agents and airlines. |
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Mature travel industry person with passion for travel. |
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Aptitude to handle critical situations. |
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| Location: Rajkot |
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| No. of positions: 1 |
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| Executive/ Sr. Executive - B2B (Sales) |
Code : WEB/B2B/PUN |
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| Experience: 2 - 4 yrs experience in channel sales
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| Job Description: |
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Signing up agents across the region into the affiliate program. |
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Drive sales.Achieve targets. |
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Foster existing relationships and develop new ones. |
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Collect data on competitor?s activities. |
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Launch and run loyalty programs in the region. |
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Suggest necessary marketing activities. |
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| Desired Profile: |
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Candidate could be from the tourism industry or hotel industry. |
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Excellent communication. Should have a sound knowledge of geography/ demography of the state. |
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Should be excellent at understanding the channel sales business and its intricacies. |
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| Location: Pune |
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| No. of positions: 1 |
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| Executive / Sr. Executive - Operations (Outbound), Mumbai |
Code : WEB/OPS/MUM |
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| Experience: 1 - 3 yrs experience (relevant experience) |
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| Job Description : |
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The incumbent will be responsible for handling the operations of outbound tours. |
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Making sure booking in the hotel is confirmed. |
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Coordinating with suppliers abroad / India for rates and confirmation of bookings. |
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The candidate will also be responsible for visas and ticketing. |
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| Desired Profile: |
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The candidate should have the experience of handling outbound operations. |
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Should have good relationships within the industry (hotels / airlines / embassies etc.) and suppliers abroad. |
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The incumbent should have complete understanding of the complete cycle of the process, visas, ticketing and also should be able to coordinate with the accounts department for payments / remittances. |
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| Location: Mumbai |
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| No. of positions: 1 |
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| Executive / Senior Executive - Sales (MICE) |
Code : Web/MICE |
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| Experience: 2 - 4 yrs (minimum 1 yr in Space selling / Institutional sales) |
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| Job Description : |
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Extensive outdoor sales |
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Mapping of potential corporate clients by industry segment |
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Telesales to generate prospects |
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Making presentations |
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Making proposals and pitch for MICE* business |
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Lead generation |
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| Desired Profile: |
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Incumbent must possess a graduate degree |
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Must possess excellent communication skills |
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A minimum of 1 yr experience in space selling or institutional sales |
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Must be an aggressive seller |
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| Location: Bangalore, Chennai, Hyderabad, Kolkata |
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| No. of positions: 1 per location |
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| *MICE: (Meetings, Incentives, Conferences & Events) |
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| Assistant Manager - Corporate India (Implant_Bangalore) |
Code : Web/Implant/Blr |
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| Experience: 4 - 5 years |
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| Job Description : |
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Managing the Infosys implant account with a team size of 6 |
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Meeting the SLA as per the Corporate |
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Provide the best customer services at the implant desk |
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Resolving issues & escalations |
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End to end transaction through team support |
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Ensure weekly bill submission with implant |
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Enhance current business productivity |
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Conduct review meetings |
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Ensure good relationship between MMT and the Corporate |
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Open for a 24*7 environment |
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| Desired Profile: |
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CRS knowledge in Amadeus |
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IATA Qualified |
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Strong knowledge about travel industry |
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Good communication skills |
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Preferred if the candidate is from 'In and around of Electronics city, Bangalore' |
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Good in geographical knowledge |
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| Location: Bangalore |
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| No. of positions: 1 |
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