Makemytrip
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About MakeMyTrip
 
100 IT Innovators 2007
 
Emerging India Awards
 
Asia Red Herring 100 Finalist
 
World Travel Awards
 
Success Story of the Online Travel Leader
Services Offered
Customer Support
Management
MakeMyTrip in Media
Contact Information
 
About US
Success story of the online travel leader :

A great idea born at the right time is not just bound to succeed but it also becomes a trend-setting revolution of sorts. MakeMyTrip.com began as a great idea and has gone on to pioneer the online travel industry in India. The MakeMytrip.com story serves as an inspiring case for us and for our partners.
MakeMyTrip.com was launched in the year 2000 for the booming 'USA to India' travel market. It empowered NRIs with unmatched convenience of a 24X7 online travel portal and travel consultancy support. It was niche and we hit early success and then launched India operations in September, 2005 with over six years of profitability in real time bookings of flights, hotels, holidays and car rentals in the US.
Since its inception, it has been growing at a fast pace to emerge as the foremost travel website in the US to India market. MakeMyTrip.com commands a 4% share of this NRI market, which is pegged at Rs. 4500 crore (USD 1 billion).
MakeMyTrip.com crossed Rs. 562 crores (USD 125 million) in current fiscal year, which is approximately 180% growth from last year's registered sales of Rs. 200 crores (USD 42 million). They also acquired 1 million customers in 2007. The projected turnover for 2007�2008 fiscal year ending March 2008 is Rs 1260 crores (USD 280 million), which is 124% growth from the previous year.
Thanks to MakeMyTrip.com, over one million people have traveled with the 100% assurance that got the best deals possible. And why shouldn't they? Our unbeatable offerings like Money Back Guarantee, Lowest Airfare Guarantee and India's Lowest Prices go on to prove that we put our money where our mouth is. That's not all. We've brought everything that one needs to know about going on a trip to one destination. So who makes all the choices about your vacation? You do. And who makes it that easy for you? We do.
For consistently providing all these value-added services to our customers, MakeMyTrip.com has recently been ranked as the number one travel website by JuxtConsult. The list of our achievements doesn't end here. MakeMyTrip.com is also the proud recipient of the �Emerging India Award� presented by ICICI Bank & CNBC-TV18, powered by CRISIL for being a medium sized enterprise that has created benchmarks of excellence through their outstanding performance in the Travel and Tourism category.
The young pioneer in travel was voted one of Asia's hottest technology startups after undergoing a stringent review process, by Red Herring's editorial team. In a recent development, Red Herring adjudged MakeMyTrip.com among the top 100 companies in Asia. It is also the top seller among online and offline travel companies for all the major airlines and hotels in India.
 
Services Offered :
  • Air Tickets: Search, compare and book tickets on any airline, including LCCs (Low Cost Carriers) and full service airlines
  • Hotel Reservations: Real-time booking of over 25,000 domestic and international hotels at discounted tariffs
  • Car/Taxi Bookings: Book a car at special prices for airport transfers and excursions
  • Holiday Packages: Buy holiday packages within India or foreign holidays at great prices
  • Road trips: Myriad options for motorable trips from all large cities; with interactive maps
  • Weekend Breaks: Thousands of options for short stay holidays at all price points
  • MakeMyTrip.com offers B2B services too. Local agents around the world can access the above products through its extranet, IndiaAhoy.com.
  • MICE: The meetings, incentive, conferences and exhibitions team provides a stellar service which has been testified by over 200 corporate houses.

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    Customer Support :

    All operations of MakeMyTrip.com are supported by their 24x7 customer care centre. Prospective travelers and customers can call toll-free numbers in the US (1800-INDIA-10), India (1800-11-8747) or can chat online with the Travel Consultants to seek assistance for their travel needs. This world-class, 350-seat call centre is located in the NCR region (Gurgaon).
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    Management :

    Deep Kalra, Founder & CEO, started the company in April, 2000. A professional turned entrepreneur, he has previously held senior management positions with GE Capital and ABN AMRO BANK. The top management team also includes Keyur Joshi (Co-Founder & Chief Operating Officer), Sachin Bhatia (Co-Founder & Chief Marketing Officer), Rajesh Magow (Chief Financial Officer) and Chetan Uberoy (Chief Technical Officer).
    The board of directors includes eminent experts: Mr. Philip C. Wolf, globally renowned travel guru, Sanjeev Aggarwal, Managing Director, Helion Ventures Pvt. Ltd, Tim Guleri, Managing Director, Sierra Ventures, Mr. Sanjeev Bhikchandani, Founder and CEO-Naukri.com and Mr. Frederic Lalonde, ex-Expedia and a travel industry veteran.

    MakeMyTrip.com has over 700 employees on board and offers 24x7 customer service.

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    Contact Information :

    India - Gurgaon

    MakeMyTrip India Pvt. Ltd.
    103 Udyog Vihar Phase I
    Gurgaon � 122016
    Haryana
    India

    Phone: 0124-462-8747 , 0124-289-8747
    Toll Free: 1-800-11-8747 (TRIP) (From BSNL & MTNL phones)
    Toll Free: 1-800-102-8747 (For Airtel Subscribers)
    Fax Number: +91 124 4395100

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    India - Delhi

    MakeMyTrip India Pvt. Ltd.
    F-46, Malhotra Building
    1st floor, near Indian Overseas Bank
    Connaught Place
    New Delhi - 110001
    India

    Phone: 011-4352-8687
    Fax Number: 011-4352-8688
    Operational Timings: 1030 hrs � 1930 hrs


    India - Mumbai

    MakeMyTrip India Pvt. Ltd.
    West View Building
    Ground Floor
    Veer Savarkar Marg
    Prabhadevi
    Mumbai - 400025
    India

    Phone: +022-4064-8687, 022-4064-8747
    Fax Number: 022-4064 8672
    Operational Timings:
    Weekdays - 0930 – 1800 hrs
    Saturday - 0930– 1300 hrs

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    India - Nagpur

    MakeMyTrip India Pvt. Ltd.
    277, Mona Enclave
    West High Court Road,
    Opp Pyramid
    Gokulpeth
    Nagpur - 10
    India

    Phone: 0712-661-8747
    Fax No.: 0712-663-8199

    Operational Timings:
    Weekdays - 1000 hrs � 1900 hrs
    Saturday - 1000 hrs � 1400 hrs


    India - Nashik

    Make My Trip India Pvt Ltd
    2 Tushar Building Ground Floor
    Opposite Hotel Patang
    Sharanpur Road
    Nasik 422002
    India

    Phone: 0253-6618679/81/82/83/84/85/86/87
    Fax No.: 0253-661-8689

    Operational Timings:
    Weekdays - 1000 hrs � 1900 hrs
    Saturday - 1000 hrs � 1400 hrs


    India - Goa

    MakeMyTrip India Pvt. Ltd.
    1st Floor, Durga Chambers
    18th June Raod, Panjim
    Goa - 403001
    India

    Phone: 0832-2428747, 0832-2428687-89
    Tele Fax No: 0832-2428690

    Operational Timings:
    Weekdays - 0930 hrs � 1830 hrs (Lunch break from 1330 hrs-1430 hrs)


    India - Ahmedabad
    MakeMyTrip India Pvt. Ltd.
    4th Floor, Arvind Avenue,
    CG Road,
    Ahmedabad
    India

    Phone: 079-4021-8747

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    India - Aurangabad
    MakeMyTrip India Pvt. Ltd.
    Chetan Trade Center
    Opp. SFS School
    Jalna Road,
    Aurangabad
    India

    Phone: 0240-661-8747
    Fax Number: 0240-661-5377

    Operational Timings:
    Weekdays - 1000 hrs � 1900 hrs
    Saturday - 1000 hrs � 1400 hrs  

    India - Bangalore
    MakeMyTrip(India) Pvt Ltd.
    Unit No. 301, Cears Plaza,
    136, Residency Road,
    Bangalore - 560025
    India

    Phone: 080-4113-8747

    Operational Timings:
    Weekdays - 0900 hrs - 1900 hrs
    Saturday - 0900 hrs - 1700 hrs

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    India - Kolkata
    MakeMyTrip(India) Pvt Ltd.
    S-201, 2nd Floor, Ideal Plaza,
    11/1 Sarat Bose Road
    Kolkata - 700 020
    India

    Phone: 033-4005-8747 , 033-4005-8687

    Operational Timings:
    Weekdays - 1000 hrs – 1800 hrs
    Saturday - 1000 hrs – 1400 hrs

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    India - Surat
    MakeMyTrip(India) Pvt Ltd.
    Shop No. S/7,8, Rajhans Plaza,
    Opp Tribhuvan Complex, Ghod Dod Road,
    Surat - 395007
    India

    Phone: 0261-654-8747

    Operational Timings:
    Weekdays - 1000 hrs – 1800 hrs
    Saturday - 1000 hrs – 1400 hrs
     

    India - Vadodara
    MakeMyTrip India Pvt. Ltd.
    �SAARTHI�, Shop No. 110 & 111
    11/12, Nutan Bharat Society
    Alkapuri
    Vadodara
    India

    Phone: 0265-645-8747

    Operational Timings:
    Weekdays - 1000 hrs � 1800 hrs
    Saturday - 1000 hrs � 1400 hrs
     

    India - Chennai
    MakeMyTrip India Pvt. Ltd.
    Shop G 6, Ground Floor
    Gee Gee Emerald, 151 Village Road
    Nungambakkam
    Chennai � 600034
    India

    Phone: 044-4261-8747
    Fax number: 044-4559 0165

    Operational Timings:
    Weekdays - 1000 hrs – 1800 hrs
    Saturday - 1000 hrs – 1400 hrs
     

    India - Ludhiana
    MakeMyTrip India Pvt. Ltd.
    SCO - 35, Firoze Gandhi Market
    Ludhiana � 141 001
    India

    Phone: 0161-463-8687
    Fax number: 0161-460-0649
     

    India - Indore
    MakeMyTrip India Pvt. Ltd.
    Silver Arc Plaza,
    Race Course Road,
    Janjeerwala Square,
    Indore - 452001
    India

    Phone: 0731-423-8747
    Fax number: 0731-409-6349
     

    India - Jaipur
    MakeMyTrip India Pvt. Ltd.
    Kamal Ratan Chambers Complex,
    M.I Road,
    Jaipur - 302001
    India

    Phone: 0141-409-8687
    Fax number: 0141-409-8688

    Operational Timings:
    Weekdays - 1030 hrs – 1930 hrs
    Saturday - 1030 hrs – 1430 hrs
     

    India - Coimbatore
    MakeMyTrip India Pvt. Ltd.
    Ashirwadh Building,
    D.B. Road,
    R.S. Puram,
    Coimbatore-641002
    India

    Phone: 0422-422-0747
    Fax number: 0422-422-1165

    Operational Timings:
    Weekdays - 1030 hrs – 1930 hrs
    Saturday - 1030 hrs – 1430 hrs
     

    India - Pune
    MakeMyTrip(India) Pvt Ltd.
    PT Gera Complex,
    Bund Garden Road,
    Pune- 1
    India

    Phone: 020-4007-7755
    Fax number: 020-4007-7747

    Operational Timings:
    Weekdays - 1000 hrs – 1800 hrs
    Saturday - 1000 hrs – 1400 hrs
     

    India - Chandigarh
    MakeMyTrip(India) Pvt Ltd.
    SCO 43-44, Level 1
    Sector 8-C, Madhya Marg
    Chandigarh - 160018
    India

    Phone: 0172-462-2744, 0172-462-2755, 0172-304-2215
    Fax number: 0172-461-0974

    Operational Timings:
    Weekdays - 1000 hrs – 1800 hrs
    Saturday - 1000 hrs – 1400 hrs
     

    India - Lucknow
    Make My Trip India Pvt. Ltd.
    Office No. 9 & 10
    Ground Floor, Shalimar Square
    B N Road,
    Lucknow - 226001
    India

    Phone: 0522-407 8687
    Fax number: 0522-407-1310
     

    India - Hyderabad
    Make My Trip India Pvt. Ltd.
    ABK-OLBEE Plaza
    Road No. 1, Banjara Hills,
    Hyderabad
    India

    Phone: 040-4032-8747
    Fax : 040-4032-8757

    Operational Timings :
    Weekdays - 0930 hrs to 1830 hrs
    Saturday - 0930 hrs to 1700 hrs
     

    India - Guwahati
    MakeMyTrip India Pvt. Ltd.
    Pushpanjali Complex,
    Near Rajib Bhawan,
    GS Road,
    Guwahati - 781005
    India

    Phone: 0361-246-8747
     
    USA
    60 East, 42 Street, 411,
    New York,
    NY - 10165

    Tel: +1 212-760-1511
    Fax: +1 212- 656-1303
    Toll-Free: 1-800-INDIA-10
     
    India Ahoy
    Suite 501, Level 589 York Street,
    Sydney 2000,
    Australia

    Call Free: 1300- 66-4404
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